Contact KaoChess support

If the FAQ does not answer your question, send the maintainer an e-mail.

raphael-dev@proton.me

Write an e-mail

What helps us investigate

  • Say whether you were creating, joining, reconnecting or playing in a Remote or Automated game.
  • Describe the steps you took, the error you saw, and roughly when it happened, with your time zone.
  • Mention your device, browser and KaoChess page without copying the private Room link.
  • If you attach a screenshot, hide links, tokens, names and other private details first.

Keep access and private information out of your message

Do not send a Room invitation link, Place access token, private Hand or Deck information, or someone else's personal details. We do not need them to begin helping you.